This is your date of birth (DDMMYY) followed by your unique identification number.
The 16 digit card number across thefront of your debit or credit card.
If you've forgotten your customer number, you can enter your debit or credit card number instead - it's just as secure.Please note that we'll never ask you for your full card details to log in.
By choosing 'remember me', your customer number will be saved to your computer or device for future visits. If you use your card number we won't save this, but we'll use it to identify your customer number so we can still remember you. We don't recommend using this if you're using a public or shared computer.
Only individuals who have a NatWest account and authorised access to Online Βanking should proceed beyond this point. For the security of customers, any unauthorised attempt to access customer bank information will be monitored and may be subject to legal action.